Return Policy for AmparMart.com
Overview
At AmparMart.com, we strive to ensure that you are completely satisfied with your purchases. If, for any reason, you are not satisfied with the items you have received, you may be eligible for a return under the following conditions:
Return Conditions
- Eligibility Window: Returns can be made within 2 days from the date of delivery.
- Condition of Items: Products must be returned in their original condition, unused, undamaged, and with all tags attached and original packaging intact.
- Proof of Purchase: A valid receipt or invoice must be presented to initiate a return.
Non-returnable Items
- Customized or personalized items
- Digital products or software
- Health and personal care items
- Perishable goods such as food, flowers, or live plants
- Products marked as “Final Sale” or “Non-Returnable”
Return Process
- Initiate a Return: Contact our customer service team via the contact details provided on AmparMart.com to initiate a return. You will be asked to provide your order number and reason for the return.
- Return Authorization: Once your return request is reviewed and if it meets our return criteria, a return authorization will be issued.
- Shipping the Product Back: You may be responsible for the cost of returning the item to us unless the return is a result of our error (e.g., incorrect or defective item).
- Inspection of Returned Product: Upon receipt, the returned items will be inspected to ensure they meet the return conditions.
- Refund or Exchange: Once approved, a refund will be processed to the original method of payment within 7 to 10 days. Alternatively, if you prefer, we may offer an exchange or store credit.
Exceptions
- In some cases, only partial refunds might be granted, such as items not in their original condition, damaged or missing parts for reasons not due to our error.
- Any item returned more than 2 days after delivery will not be eligible for a return.
Additional Information
For defective or damaged products, please contact us immediately upon receipt to ensure prompt resolution. For further clarification on returns or to discuss a specific return case, please reach out to our customer support.
By purchasing from AmparMart.com, you agree to this return policy. We reserve the right to modify or update this policy at any time, so please review it frequently. If you do not agree with our return policy, you should consider it carefully before making a purchase.
Contact email: [email protected], Call: 01331539090